I. INFORMATION COLLECTED BY KOVA INTERNATIONAL OR ON KOVA INTERNATIONAL'S BEHALF
A. In General
Personally identifiable information (PII or Personal Information) is information that can be used to identify or contact you. We collect the Personal Information that you provide to us in general and distinct ways: (1) when you choose to purchase various services or products that may be offered by KOVA International and/or its affiliated business partners from time to time; (2) when you register to receive emails, newsletters, announcements and the like from KOVA International; and (3) when you choose to participate in surveys or send e-mails to KOVA International. This Site is not intended for use by persons under eighteen (18) years of age. KOVA International does not knowingly collect Personal Information from or about children under the age of eighteen.
B. Registration and Other Information
C. Session Tracking and Cookies
D. E-mails and Newsletters
As noted in the discussions of cookies and web beacons (see above), we collect anonymous, non-personal information about your use of e-mails and newsletters that we may send to you from time to time. In some cases, when you click on a link or an advertisement in an e-mail or newsletter, your browser may be momentarily directed to the site of a third party which, acting on KOVA International's behalf (see Disclosure to Web site Service and Content Contractors, below), notes or "counts" your response to the e-mail or newsletter before re-directing your browser to its proper destination. This re-direction process will not be apparent to you.
E. Public Forums
F. E-mails to KOVA International
II. DISCLOSURE OF YOUR INFORMATION
Except as set forth in this Section II, or as specifically agreed to by you, KOVA International will employ commercially reasonable efforts to not use or disclose any Personal Information it gathers from you unless reasonably required in order to answer your questions, provide products and/or services you may request or purchase from KOVA International (such as, information we need to share with our credit card internet gateway), or to comply with governmental or internal record-keeping requirements as reasonably required. We may release Personal Information to third parties: (1) to comply with valid legal requirements such as a law, regulation, search warrant, subpoena or court order; or (2) in special cases, such as a financial threat to you or others. In the event that we are legally compelled to disclose your Personal Information to a third party, we will notify you unless doing so would violate the law or court order.
B. Disclosure to KOVA International's Subsidiaries/Affiliated Entities
C. Disclosure to KOVA International's Operations and Maintenance Contractors
KOVA International's operations and maintenance contractors may sometimes have limited access to your Personal Information in the course of providing products or services to KOVA International. These contractors include vendors and suppliers that provide us with technology, services, and/or content related to operation and maintenance of our Site. These contractors also may have access to your e-mail address to send newsletters or special promotions to you on our behalf or to send e-mails to you for purposes such as conducting market research on our behalf. Access to your Personal Information by these contractors is limited to the information reasonably necessary in order for the contractor to perform its limited function for KOVA International.
E. Disclosure To or By Co-branded Channel Partners
F. Disclosure to Linked Sites
G. Disclosure of Aggregate Information
KOVA International may provide to third parties non-personal information about you that does not allow you to be identified or contacted and that is combined with the non-personal information of other users ("Aggregate Information"). For example, we might inform third parties regarding the number of users of our Site, the activities they conduct while on our Site, or the geographic or demographic composition of our user base. Depending on the circumstances, we may or may not charge third parties for this Aggregate Information. We may not limit the third parties' use of the Aggregate Information.
III. HOW KOVA INTERNATIONAL HANDLES PRIVACY AND SECURITY INTERNALLY
KOVA International wants your Personal Information to remain as secure and accurate as possible. We implement appropriate measures and processes to protect your Personal Information and maintain its quality, such as encryption. Although we make reasonable efforts to protect your Personal Information from loss, misuse, or alteration by third parties, you should be aware that there is always some risk involved in transmitting information over the Internet. There is also some risk that thieves or hackers could find a way to thwart our security systems.
IV. YOUR PRIVACY CHOICES
You will be given the option to opt in or sign up for recurring informational/promotional e-mails from KOVA International and/or third parties. You may also opt out of receiving these e-mails from or on behalf of KOVA International at any time. When you have received an email or newsletter you wish to stop, click on the "reply" button in your mail program, then type in the word "UNSUBSCRIBE" in the "Subject" field and send.
You may also have the option of receiving e-mails or newsletters from third parties, participating in research or marketing surveys and participating in other activities. You will have the option of opting out of those third party activities as well, by following the instructions provided by such third parties.
This privacy statement applies only to the Site. The Site may contain links to other sites. Once you enter another website (whether through an advertisement, service, or content link), be aware that KOVA International has no control over and is not responsible for the privacy practices of such other sites. We encourage you to look for and review the privacy statements of each and every website that you visit through a link or advertisement on KOVA International's Site or any site that collects Personal Information from you.
V. UPDATING YOUR PERSONAL INFORMATION AND CONTACTING KOVA INTERNATIONAL
You can always contact us in order to (1) delete your Personal Information from our systems, (2) update the Personal Information that you have provided to us, and (3) change your preferences with respect to marketing contacts or other activities, by e-mailing us at firstname.lastname@example.org. Such changes will not have any effect on other information that KOVA International maintains. If you have a complaint or problem you may e-mail us at email@example.com and the customer service department will forward your complaint to the appropriate internal KOVA International department for a response or resolution. We try to answer every e-mail in a timely manner but are not always able to do so.
You should be aware that it may not be technologically possible to remove each and every record of the information you have provided to KOVA International from our servers. The need to back-up our systems to protect information from inadvertent loss, for example, means that a copy of your Personal Information may exist in a non-erasable form that may be difficult or impossible for us to locate. Nevertheless, upon receiving your request, we will endeavor to delete all Personal Information stored in the databases we actively use for research and daily business activities, as well as other readily searchable media.
For questions send an email to firstname.lastname@example.org